Novaex

1. Introduction

Welcome to Novaex. This Privacy Policy explains how Novaex ("we," "us," or "our") collects, uses, shares, and protects information in relation to our website and the services we provide (collectively, the "Services"). We are committed to protecting your privacy and handling your data in an open and transparent manner.

This policy applies to information we collect:

On this Site.
In email, text, and other electronic messages between you and this Site.
When you interact with our advertising on third-party websites.
Through the use of our software platform by our clients.

2. Information We Collect

We collect several types of information from and about users of our Services:

a) Personal Data You Provide to Us:

Contact Information: When you request a demo, contact us, or subscribe to our newsletter, we may collect your name, email address, phone number, job title, and company name.
Account Information: For our clients using the Novaex platform, we collect user credentials such as usernames and passwords.
Communications: If you contact us directly, we may receive additional information about you.

b) Information We Collect Automatically:

Usage Data: When you access the Site, we may automatically collect certain information about your device and usage.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site.

c) Client Data (Platform):

Our clients may upload or input data into our platform related to their business operations. Novaex processes this data as a "Data Processor" on behalf of our clients, who are the "Data Controllers."

3. How We Use Your Information

We use the information we collect for various purposes:

To provide, operate, and maintain our Services.
To improve, personalize, and expand our Services.
To understand and analyze how you use our Services.
To develop new products, services, features, and functionality.
To communicate with you for customer service and marketing purposes.
To process your transactions and manage your account.
To find and prevent fraud and ensure security.
For compliance purposes.

4. How We Share Your Information

We do not sell your personal data. We may share your information in the following situations:

With Service Providers: Third-party vendors who perform services on our behalf.
For Business Transfers: In connection with mergers, acquisitions, or asset sales.
For Legal Reasons: If required by law or in response to valid requests by public authorities.

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

The right to access, update, or delete your information.
The right of rectification.
The right to object to processing.
The right of restriction.
The right to data portability.
The right to withdraw consent.

To exercise these rights, please contact us at privacy@novaex.ai.

6. Data Security

We use a combination of technical, administrative, and physical security measures to protect your information. However, no electronic transmission or digital storage is 100% secure.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@novaex.ai.