Terms of Service

Effective Date: September 17, 2025

Please read these Terms of Service carefully before using our website and services.

1. Acceptance of Terms

By accessing or using our Site and Services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the terms, then you may not access the Service. For our paying customers, the use of the Novaex platform is also governed by a Master Service Agreement ("MSA"). In case of any conflict, the MSA will prevail.

2. Description of Service

Novaex provides an integrated intelligence platform for commodity-intensive enterprises, including data analytics, position management, and risk management tools. The features available to you may vary depending on your subscription plan.

3. User Accounts and Responsibilities

To access certain features, you may be required to create an account. You are responsible for:

  • Maintaining the confidentiality of your account password.
  • All activities that occur under your account.
  • Providing accurate and current information.
  • Promptly notifying us of any unauthorized use.

4. Acceptable Use Policy

You agree not to use the Service for any unlawful purpose or to:

  • Upload or transmit any data that is unlawful, harmful, or infringes on third-party rights.
  • Attempt to gain unauthorized access to our systems.
  • Reverse engineer, decompile, or discover the source code.
  • Use automated systems to access the Service beyond human capacity.

5. Intellectual Property

The Site and its original content, features, and functionality are owned by Novaex and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes.

6. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NOVAEX MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMISSIBLE BY LAW, NOVAEX DISCLAIMS ALL WARRANTIES AND WILL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM THE USE OF THIS SITE.

THE INFORMATION PROVIDED BY THE SERVICE IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE FINANCIAL OR TRADING ADVICE.

7. Indemnification

You agree to indemnify, defend, and hold harmless Novaex and its officers, directors, employees, and agents from any claims arising out of your access to or use of the Service or violation of these Terms.

8. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of Mumbai, India. Any legal proceedings shall be instituted exclusively in the courts located in Mumbai, India.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of material changes by posting the new Terms on the Site.

10. Contact Us

If you have any questions about these Terms, please contact us at: legal@novaex.ai.